At Flower Delivery Canonbury, we pride ourselves on supplying only the freshest, highest quality flowers to our valued customers in Canonbury and the surrounding areas. As a trusted local Canonbury florist, we serve both households and local businesses with reliable and high-standard floral services. Our Fresh Flowers Guarantee means your bouquet will arrive vibrant, beautiful and as fresh as possible, every time you order with us.
We take every precaution to ensure your flowers reach you in perfect condition. Should your order arrive damaged or in an unsatisfactory state, please contact us as soon as possible on the day of delivery. To help us resolve the issue efficiently, retain the flowers in their original packaging and capture a clear photograph highlighting the issue. This enables us to investigate and process your claim swiftly.
All our arrangements are covered by our Freshness Window, which guarantees beautiful, fresh flowers for a minimum of five days from the date of delivery, provided care instructions are followed. If you believe your flowers have not met this freshness guarantee, please notify us within this timeframe. We stand by the quality of our floral designs and promise that any issues with premature wilting or freshness will be handled with utmost care and respect for your satisfaction.
Customer satisfaction is central to everything we do. If your flowers arrive damaged, wilted, or otherwise do not meet our usual standard, you are eligible for a refund or a replacement bouquet. Once your claim is validated, we will arrange a prompt replacement delivery at no extra cost, or offer you a full or partial refund depending on the circumstances. Please note that refunds or replacements for issues with freshness must be requested within the five-day freshness window and supported by appropriate evidence, such as photographs.
We welcome feedback from our customers and are dedicated to resolving any concerns in a timely and fair manner. If you wish to make a complaint about your experience, delivery, or the quality of your flowers, please reach out to us within five days of receipt. Please provide as much detail as possible, including your order details and the issue at hand. Our customer support team will investigate the matter and aim to respond to your complaint within two business days with an initial update, and work together with you to reach a satisfactory solution.
Flower Delivery Canonbury is committed to being the leading local florist for Canonbury households and businesses. We value every customer and every bouquet, ensuring that your experience is seamless and your flowers are always fresh and beautiful. Thank you for choosing us, and please let us know if we can help with any concerns, so we can make things right.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
